Shopping online has become a way of life for many Americans. It's quick and easy and avoids long lines at the mall. In this age of online shopping we, at Hawley Lane Shoes, are often asked why we discourage our customers from buying shoes online.

Every customer has different needs that must be considered in order to select the proper footwear and size that will provide maximum comfort and support. Some considerations when assessing these needs include: biomechanical profile of the feet, gait, range of motion, pain level, symptoms, activity level, etc. It is only through hands-on assessment that the proper recommendations can be made.

At Hawley Lane Shoes we offer a unique combination of education and experience to every customer. This service is conducted by experts who made recommendations about style, fit and size which results in the proper footwear purchase while removing the doubt or risk that can occur with online purchasing. We have on-staff Certified Pedorthists (C.Peds.) or "foot pharmacists" who can modify and adjust shoes to meet the specific needs of our customers.

This intensive process cannot be conducted online and we have found that other forms of self-assessment can be unreliable. The level of service and accuracy that our experts at Hawley Lane Shoes provides cannot be replicated online.