“I have been coming here for many years and always so helpful and patient. The New Balance and orthotics sold to my husband are the best, solved his foot pain. I believe this is 4th purchase. Only place I go Shoe shopping. Everyone is so nice.”
“Always a pleasure shopping here! Customer service is impeccable! Always so helpful and willing to go the extra mile. I’ve been shopping here for 20+ years and have never been disappointed (ok – maybe if they didn’t have my size) shopping here!”
“Recommended better shoes and slippers. Feel much better.”
“This was my first time coming to Hawley Lane Shoes and it was very pleasing. Amanda was very helpful and informative. I ended up purchasing 3 pairs of shoes and anticipate returning to purchase future shoes.”
“I have been coming to Hawley Lane Shoes for over 30 years now and I love this store. It is my go to whenever I need a pair of shoes I want to last and feel great.”
“I visited the Norwalk store, having foot pain. I didn’t think I needed to be measured but Veronica however insisted that she needed to measure me to assess my feet. I was wearing 9.5 shoes but measured 10.5/11. Once I got the right size shoe on, my foot pain was gone immediately. I’m so thankful that Veronica had insisted on measuring my feet. I just recently moved from New York and had never had an experience like that, and I will be back.”
“Amanda was very helpful and knowledgeable.! I have recently started having problems with my feet and I can already feel the difference. Amanda made me feel comfortable during my time here and answered all of my questions with amazing confidence. Thank you!”
“Second time with Amanda. (she was) Very helpful the first time, that is why I came back and asked for her. (She) always too the time to make sure things were good before leaving.”
“Melinda was great! Very attentive to my needs & concerns with problems with my feet. (She) listened well and helped evaluate my problems. She provided multiple options and assisted with fitting and comfortability I was good with. Definitely a pleasure to work with and made my first experience with Hawley Lane Shoes a great one. Good person to have on your team”
“Matt and Nikki were absolutely fabulous helping me choose a sneaker that was right for me. I will definitely be back.”
“I am a senior with bad feet, and I need slippers – Steve helped me out immensely – He also helped my daughter. He is amazing.”
“It is not often in this fast paced world of ours that I have the opportunity to say thank you for a job well done. During our visit of February 26, 2021, we arrived hoping to find proper shoes for my wife. We met Matt jones who began with a walking analysis and listened to her problem. He also spent the time necessary to explain why the New Balance 847 was the best fit for her, and provided excellent information on the selection of the correct type of shoe for her.
Matt was very respectful, courteous and patient, which was greatly appreciated. We definitely plan to visit Matt for future shoe purchases.
Again, thanks for resolving one of life’s problems.”
“Isabel was outstanding! She was knowledgeable, kind and professional. She took care of our entire family! 8-year-old twins (boy, girl) and a 50 something man and 40 something woman – quite a wrangle. We look forward to seeing her again”.
“Just had the best experience ever with fitting of sneakers with Amanda. To say my feet are a problem. She was great at assessing my needs and finding the proper fitting sneaker for my problems. Great Job! Thanks.”
“Both Peter and Ellen in Norwalk are terrific, knowledgeable and patient. We’re lucky to have them.”
“Great variety of New Balance sneakers. Accommodated my needs for wider fit.”