“It is not often in this fast-paced world of ours that I have the opportunity to say thank you for a job well done. During our visit of February 26, 2021, we arrived hoping to find proper shoes for my wife. We met Matt jones who began with a walking analysis and listened to her problem. He also spent the time necessary to explain why the New Balance 847 was the best fit for her, and provided excellent information on the selection of the correct type of shoe for her. Matt was very respectful, courteous and patient, which was greatly appreciated. We definitely plan to visit Matt for future shoe purchases. Again, thanks for resolving one of life’s problems.”
-Michael T.
“Isabel was outstanding! She was knowledgeable, kind and professional. She took care of our entire family! 8-year-old twins (boy, girl) and a 50 something man and 40 something woman – quite a rangle. We look forward to seeing her again”.
-Weda F.
“Just had the best experience ever with fitting of sneakers with Amanda. To say my feet are a problem. She was great at assessing my needs and finding the proper fitting sneaker for my problems. Great Job! Thanks.”
-William L.
“Amanda was amazing at helping me size and select my new shoes. I learned more about my feet and shoes than any other time buying shoes”.
-Dorothy F.
“Both Peter and Ellen in Norwalk are terrific, knowledgeable and patient. We’re lucky to have them.”
-Rosemary B.
“Great variety of New Balance sneakers. Accommodated my needs for wider fit.”
-Beverly G.
“Hawley Lane Shoes is the best store to get fitted for shoes. When we first walked into the store we were greeted by a few people, everyone was lovely. Mr. Matt Jones, was there also, I asked him if he was going to wait on us, right away I had asked to see the sneakers I had seen on TV. We went right to them, took measurements of my feet, (and he) told us about them – he had on a pair. I tried mine on, walked around the store got the feel of them and bought the pair. As I was walking around the store he helped my husband with what he wanted and he bought shoes (SAS). They are the best shoes you can put on your feet. Matt Jones is an excellent Sales person. All your salespeople are good.”
-Anthony Z.
“When visiting Hawley Lane, it reminded me of the 1960s-1970s. A gentleman by the name of Matt measured my feet; found one foot a ½ inch longer than the other. 2 years ago, my doctor said the same thing, which proves Matt knows his job very well. I will never forget the wonderful service I received. There is nothing like old-fashioned service.”
-Jennifer S.
“Melinda was absolutely amazing, so patient and caring. Thank you for a wonderful experience.”
-Eric F.
“Just wanted to say how fantastic Amanda was in not only helping me but educating me on what was the best choice for me. I was so pleased with the great customer service and selection. Thank you, Hawley Lane Shoes.”
-Carlene B.
“We arrived at Hawley Lane (Shoes) with the intention of getting his & her sneakers. Both are diabetic and experience foot pain. Matt took care of our needs, was knowledgeable and quite helpful. Within the half hour we were out the door wearing our new walking shoes. We enjoyed his care immensely – very pleasant personnel – and a pleasure to come in.”
-Nancy B.
“ So glad I found Hawley Lane Shoes store. Great personal service. Best of all (the) shoes fit great.”
-Loretta M.
“Excellent help. Came in with Bunion pain. Mary was so kind to bring many options out and to my surprise we found one that I am pain free in. Thank you.”
-Chakara Y.
